Frequently Asked Questions
How long do I have to return an item?
You have 30 days from delivery to return unused, unopened items for a full refund. See our Return Policy for the full details and how to start a return.
How much is shipping?
Shipping is FREE on all orders to 49 US states (everywhere except Hawaii). See our shipping policy for details.
How long will my order take?
Orders are processed within 3 business days. Standard delivery takes 8–12 business days. You’ll get a tracking email when your order ships.
Do you ship internationally or to Hawaii?
Not at this time — we currently ship within the US only, excluding Hawaii.
What payment methods do you accept?
PayPal, all major credit and debit cards, Cash App, and Klarna — all through our secure checkout.
My package arrived damaged. What do I do?
Email contact@splendyhome.com with photos within 7 days of delivery and we’ll reship your order or refund you.
How do I contact you?
Email contact@splendyhome.com — we’re based in Richmond, VA, USA. You can also reach us through our contact page.
Still need help? Email contact@splendyhome.com — we reply within 2 business days. Ready to shop? Browse all products.